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Chat Host

Entain — Philippines · Posted ~23 hours ago

Junior Onsite Visa History ✓ PHP 24000

Skills

Customer engagement Chat moderation Social media communication Entertainment and conversational skills Customer service Following terms and conditions Chat rooms Social media

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Summary ✨ AI‑Generated

Bring an online customer community to life as a Chat Host by creating entertaining conversations across chat rooms, social channels, and other engagement platforms. You will keep customers informed about current offers, maintain a welcoming and safe atmosphere, and ensure all interactions follow established guidelines. This is an in-office role focused on communication, entertainment, and community engagement.

Highlights

Engaging customer-facing opportunity centered on lively conversations, community interaction, and creating a fun and safe environment while developing communication and customer service skills.

Description

Job DescriptionThis is a in-office role in Pasay City. As a Chat Host you will ensure that our customers engage with the Gala Bingo brand through the Chat Bingo Rooms, social media, and other channels. We design this engagement to increase brand loyalty, and player days. Working with Customer Services, the team guarantees the customers are abreast with all Headline promotions, slot offers and bonus offering. Reporting to the Senior Chat Manager, you will be part of the Chat Host Team. The team maintains a pleasant, fun, and safe environment for all Bingo customers. Additionally, they ensure they follow Terms & Conditions and refrain from offensive conduct. Salary Package for this role is PHP 24,000. Step into an exciting role where you'll bring the Gala Bingo community to life by creating fun, engaging experiences for players every day. Are you ready to energize conversations and make every moment count? You Will: Converse with customers within the chat rooms, bringing entertainment through creativity, flare and out the boxEnsure that you cover the priority rooms and provide appropriate cover across the site by following the clubs and rooms rota on a shift-by-shift basis.Cover un-hosted rooms at short notice if required or requested to by Supervisors or team members.