Microsoft Dynamics 365 CRM Software Developer

About The Company OBO Bettermann Holding GmbH & Co. KG is a global leader in the electronic infrastructure sector, dedicated to providing innovative solutions for building and plant connectivity. With a workforce of over 4,200 dedicated professionals worldwide, the company offers a comprehensive portfolio of more than 30,000 products spanning industrial, building, and protection installation sectors. Their mission is to ensure the smooth flow of electricity, energy, and data across various industries and regions, supporting the digital transformation and technological advancement of modern infrastructure. OBO Bettermann’s commitment to quality, innovation, and customer satisfaction has established it as a trusted partner in the electrical and electronic industry, continuously striving to develop sustainable and efficient solutions for a connected world. About The Role As a CRM Software Developer specializing in Microsoft Dynamics 365 at OBO Bettermann, you will play a pivotal role in shaping and enhancing the company's customer relationship management landscape. Your primary focus will be on the technical development, customization, and maintenance of the Microsoft Dynamics 365 Customer Engagement platform, particularly in areas related to sales and customer insights journeys. You will collaborate closely with internal teams, including sales, marketing, IT, and external implementation partners, to develop innovative solutions that optimize business processes and improve user experience. This role offers an exciting opportunity to influence the digital transformation journey of a globally recognized organization, leveraging your expertise to deliver tailored applications, integrations, and automations that align with strategic business objectives. Qualifications The ideal candidate will possess a relevant educational background, such as a degree in computer science, business informatics, or a related IT field, or hold equivalent professional training and experience. Proven experience in developing and customizing Microsoft Dynamics 365 Customer Engagement and the Microsoft Power Platform is essential. Strong programming skills in C#/.NET and JavaScript/TypeScript are required, along with familiarity with Dataverse, Power Apps, Power Automate, and similar technologies. Experience integrating systems via interfaces, web services, or APIs is highly desirable. You should demonstrate the ability to understand complex business requirements and translate them into effective technical solutions. A self-driven, structured, and problem-solving mindset, along with fluency in both German and English, will enable you to succeed in this role. Responsibilities Lead the technical development and ongoing support of Microsoft Dynamics 365 Customer Engagement applications, focusing on Dynamics 365 Sales and Customer Insights journeys.Design and implement custom extensions, automations, and applications utilizing Microsoft Dynamics 365, Dataverse, and the Power Platform.Analyze business requirements from sales, marketing, and other departments to develop technical solution concepts that meet organizational needs.Integrate Microsoft Dynamics 365 CE with other enterprise systems such as ERP, SharePoint, BI solutions, and specialized applications to ensure seamless data flow and interoperability.Support data migration efforts, develop interfaces, and facilitate system integrations to enhance operational efficiency.Continuously analyze and optimize existing processes and applications, ensuring they align with evolving business demands.Maintain comprehensive technical documentation and support application lifecycle management activities to ensure system stability and scalability.Collaborate closely with internal teams, IT professionals, and external vendors to deliver high-quality, innovative CRM solutions. Benefits 30 days of annual leave, along with Christmas and vacation bonuses to support work-life balance and reward dedication.Flexible working arrangements within a Gleitzeit (flexitime) model, including options for remote work, supporting a healthy work environment.A secure employment with comprehensive social benefits, including health and retirement plans.Additional perks such as occupational pension schemes, asset-building benefits, and employee discounts.Access to bike leasing programs, ergonomic workspaces, and diverse health and wellness initiatives.Opportunities for professional growth, innovation, and active participation in shaping company processes and culture.A modern corporate culture emphasizing open feedback, regular communication, and collaborative teamwork. Equal Opportunity OBO Bettermann Holding GmbH & Co. KG is committed to fostering an inclusive and diverse workplace. We provide equal employment opportunities regardless of race, gender, age, religion, disability, or other protected characteristics. We believe that diversity enhances our innovation and success, and we actively promote a respectful and supportive environment where all employees can thrive and contribute to our shared goals.