Senior Account Manager, Top Accounts

Delivery Hero — Spain · Posted ~20 hours ago

Senior Visa History ✓

Skills

Key account management Commercial relationship management Business reviews Growth opportunity identification Cross-functional coordination Stakeholder management Commercial judgment Execution and attention to detail

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Summary ✨ AI‑Generated

A senior commercial account management role focused on owning a portfolio of major national accounts from relationship management through execution. You will build trusted relationships with senior stakeholders, lead structured business reviews, uncover growth opportunities, and coordinate cross-functional teams to deliver agreed initiatives. Success requires strong commercial judgment, disciplined execution, and close attention to operational detail.

Highlights

Own a portfolio of major accounts end-to-end, build senior stakeholder relationships, lead commercial growth initiatives, and collaborate across multiple functions. The role offers significant ownership, strategic commercial responsibility, and opportunities to influence business performance.

Description

Job DescriptionThe Mission The XL team manages Glovo Spain's largest accounts. As a Senior Account Manager, you own a portfolio of these accounts end-to-end: the relationship, the commercial agenda, and the day-to-day execution. This is a commercial role at its core. You will be managing senior relationships with major national brands, running structured business reviews, identifying growth opportunities, and executing the levers that move performance. You will also be the internal coordinator when things need to get done — working across Finance, Operations, Ads, and Marketing to make sure what is agreed actually happens. The role rewards people who combine strong commercial judgment with the discipline to stay on top of the detail. Both matter here. What You Will Do Own the relationship: You are the primary point of contact for your portfolio. You build trust with your partners' key stakeholders, understand their business priorities, and manage the relationship proactively — not just at review time. Lead business reviews: You prepare and deliver MBRs and QBRs end-to-end: clear narrative, data-backed, with a concrete action plan. You run the conversation, not just the presentation. Monitor and act on performance: You track how your accounts are performing across key metrics, and bring a point of view and a recommendation when something needs to change. Execute the commercial agenda: You manage promotional activations, advertising commitments, and marketing initiatives. You identify opportunities to grow the partnership and pursue them at the right moment with a well-framed pitch. Coordinate internally: You are the person who makes sure commitments to partners get delivered. That means working cross-functionally to resolve issues — billing, operations, campaign execution, etc. — and keeping partners informed throughout. Build commercial proposals: You prepare structured materials to support growth conversations: account plans, opportunity analysis, investment cases. You think ahead and bring that thinking to your partners. What Makes This Role Distinctive Small portfolio, high stakes: You manage a small number of major national accounts. The relationships are deep, the conversations are substantive, and your impact is directly visible. Real commercial scope: This is not a maintenance role. You will be involved in promotional strategy, investment discussions, and growth planning with some of the most important restaurant brands in Spain. High standards, fast feedback: as any team at Glovo, the XL team operates with a very high bar for preparation and follow-through. You will be expected to meet it — and you will find the environment sharper for it.