CCM Developer

Job Description Location: Toronto, Beaver Creek In this position, you’ll be based in the Toronto (East Beaver Creek) office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Your working hours will be 40 hours a week, Monday to Friday with flexible hours . Find out more about our culture of flexible working at computershare.com/flex. We give you a world of potential Computershare has an exciting opportunity for a permanent full-time Quadient Inspire Developer to join our Computershare Communication Services team. A role you will love You’ll be a part of our dynamic CCS team which provides integrated customer communication solutions worldwide. In this role, you will develop and support our systems that ensure the business meets the needs of its clients, internally and externally, by following the prescribed standards as determined by the different technical groups, as well as using technical frameworks, both existing and emerging. Other Key Responsibilities Include Building and maintaining customer communication management (CCM) solutions that will interact with various systems for print and electronic communicationsPerforming unit testing and assisting Testing teams with system testingInvestigating technical issues when required, using the help of senior and experienced team members if neededAssisting in the preparation of documentation where necessary for new or changed business, operational, or support proceduresRecording and updating assigned tasks using a work tracking tool and provide status reports on outstanding issuesProviding on-call support as needed for problems which occur out of working hours including support to other CTS locations What will you bring to the role? To be successful in this role, you have the ability to work under pressure and meet tight deadlines. You are also someone who is team oriented and results oriented. You are a creative thinker, a problem solver and a quick learner. You’ll Also Bring 3 + years’ experience with document composition engines, like Quadient InspireExperienced in reviewing business requirements & technical specifications to determine necessary changes needed to satisfy the requirementsAnalytical thinking involving analysis of solution constructs and proper methods of validation and reconciliationAbility to work flexible hours as needed Bonus Points If You Have Experience with any of the following languages: Perl, XML, JSON, SQL, C++, TypeScript, JavaScript, GroovyExperience working within in-house built tools and the ability to adapt to learning the ins and outs of these types of toolsKnowledgeable with various version control tools, such as Git, TFS, ADOUnderstanding of both Waterfall and Agile methodologies Benefits Designed For You Flexible work to help you find the best balance between your work and your lifestyle. Health and well-being: Flexible benefits to support you and your family. Invest in our company by setting aside a portion of your pay to purchase company shares, and you’ll also receive a company contribution. Additional perks ranging from recognition programs and team activities to offerings that help you invest in your future. Visit computershare.com/CanadaBenefits for more details. And more. We’re a welcoming, close-knit community, with experienced colleagues ready to help you grow. Our guide will help you learn more about our benefits and life at Computershare; visit Computershare.com/careers-handbook . About Us A company to be proud of We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities. Fairness and culture We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information. About The Team We're one of the world's leading essential communications businesses with over 30 years' market experience and expertise in the latest technologies. Our communications team design, create, deliver, receive, store and manage business critical communications that enhance customer experience and improve communication effectiveness for our clients.