Site Reliability Engineer

About Us Founded in 2011, PT Data Sinergitama Jaya, Tbk (now known as “Elitery”) is an IT-managed service company specializing in cloud and cybersecurity services. With a strong corporate reputation, Elitery is trusted by leading global cloud service providers, including Google Cloud, as a go-to-market partner in Indonesia. Why Join Us? Elitery is an exceptional place to work, offering the flexibility of a hybrid work environment. We foster a collaborative and innovative culture, alongside competitive benefits and more. The company places a strong emphasis on career development, ensuring employees have opportunities for growth. Elitery also adheres to global standards like ISO 9001 and ISO 27001, with a focus on credibility, competency, a commitment to quality, continuous improvement, and customer focus. About the Role Managed service team supporting clients with large-scale on-premise infrastructure. You'll work on maintaining customers' VM, Windows Server environments, Active Directory, Microsoft 365 deployments, and mission-critical services, including Exchange, IIS, and file/print services — with a strong focus on reliability, disaster recovery, and day-to-day operational excellence. Requirements Proficient in Windows Server administration: user management, Group Policy, event log analysis, and server lifecycle managementHands-on experience administering Microsoft Active Directory: user/group/OU management, domain trusts, replication, and troubleshootingExperienced in managing Microsoft Exchange Server (on-premise): mailbox management, mail flow, connectors, and troubleshooting delivery issues Experienced administering IIS: site/application pool management, SSL/TLS binding, log analysis, and basic performance tuningFamiliar with Microsoft 365 deployments: online, offline (locally installed), and hybrid configurations, including Exchange Hybrid and AAD Connect Solid understanding of on-premise file sharing: SMB shares, NTFS permissions, DFS namespaces, and access control Familiar with managing Print Server: driver deployment, print queue management, and client connectivity troubleshooting Familiar with DR concepts: main site vs. DR site, failover flow, RPO/RTO Hands-on experience in on-premise private cloud operation environments such as VMware vSphere/ESXi, OpenStack, or ProxmoxSolid understanding of networking relevant to infrastructure: DNS, DHCP, and FirewallUnderstands end-to-end request flow in a Microsoft stack (e.g. DNS → IIS → application → MSSQL) Have good communication skills and team awareness, positive and optimistic, and have a sense of responsibility Excellent problem analysis and problem-solving skills, able and willing to seek challenges and acquire new knowledge Nice to Have Direct experience with enterprise backup tools (Veeam, Acronis, Windows Server Backup) Scripting or automation skills with PowerShell, Bash, or Python Basic MSSQL Server operations: instance management, database backup/restore, and basic query troubleshootingExperience with application monitoring stacks: Grafana, Prometheus, or similar toolsHands-on experience with Linux server administration (RHEL / Ubuntu / Rocky Linux) Experience with application testing and integrity checks across web-based and on-premise applicationsHands-on experience with operation in Public cloud environment such as AWS, GCP, Azure and Alibaba Cloud