Forward Deployed Engineer

Overview Software engineer who can work directly with customers to understand complex operational problems, design pragmatic solutions, and ship production-grade software quickly. This role combines strong backend engineering with customer-facing deployment work, AI-enabled product building, and hands-on execution. The candidate must be comfortable moving between technical implementation, workflow design, and stakeholder collaboration. Responsibilities Work directly with customers to understand operational pain points and translate them into deployable software solutions.Design and build custom tools, workflows, and product extensions for high-priority customer use cases.Own implementations end to end, from discovery and prototyping to deployment and iteration.Use LLMs and agent-based coding tools to accelerate development where appropriate, while maintaining engineering quality and reliability.Define clear prompts, constraints, and system structures for agent-assisted development.Build backend services, APIs, and integrations required for customer deployments.Connect internal systems with third-party platforms and customer environments.Handle failures, retries, observability, and production debugging across deployed solutions.Partner closely with technical and non-technical stakeholders to drive adoption and measurable outcomes.Improve repeatability by turning one-off deployments into reusable patterns, tools, and internal best practices. Must Have 3 to 6 years of hands-on software development experience.Strong backend development skills in Python, Node.js, or similar.Experience building APIs, integrations, and production services.Proven ability to work directly with users or customers to scope and deliver technical solutions.Demonstrable experience using LLMs in software development workflows.Practical experience with agent-based coding tools such as Codex, Claude Code, or equivalent.Strong debugging and systems thinking.Ability to structure ambiguous problems and move from problem definition to shipped solution.Experience with Docker and modern deployment workflows.Professional level of English. Nice to Have Experience in solutions engineering, forward deployment, implementation engineering, or technical consulting.Experience embedding with enterprise customers or operating in client environments.Experience building AI-enabled internal tools or workflow automation systems.Strong prompt engineering and evaluation instincts.Experience with authentication, data flows, and enterprise integrations.Familiarity with CI/CD, monitoring, and production operations.