Site Reliability Engineer - Data Platforms

Site Reliability Engineer (Data Platform) (Software Specialist) Build the automation that keeps critical services running Keeping enterprise-scale platforms secure, stable and up to date takes more than operational excellence. It requires smart automation, modern engineering practices and people who can solve problems at scale. We're looking for a Site Reliability Engineer (Data Platform) to help modernise and automate the systems and processes that support hundreds of critical database services across ASB. You'll play a key role in transforming how patching and server management is delivered, building solutions that reduce manual effort, improve reliability and help the team respond to increasingly ambitious operational timeframes. This is an opportunity to work on complex infrastructure challenges at enterprise scale, combining hands-on engineering with automation, observability and continuous improvement. If you enjoy solving operational problems, improving systems, and seeing the impact of your work in production environments, you'll find plenty to get stuck into here. About The Team You'll join a collaborative team within ASB's Data Platform environment responsible for supporting and evolving the database services that underpin critical business systems. The team manages a large and complex estate, with a strong focus on platform reliability, patching, automation and operational excellence. As operational timeframes continue to reduce and expectations continue to grow, the team is investing heavily in automation to improve scalability, resilience and efficiency. You'll work alongside experienced database and platform specialists who value curiosity, ownership, practical problem-solving and continuous improvement. About The Role This role exists to help modernise and automate the management of a large-scale database and server environment. A key focus will be improving how infrastructure patching is planned, executed, monitored and remediated through automation. You'll work across server management, patching automation, observability, reporting and operational tooling, using technologies such as PowerShell, Python, Airflow and Ansible to build solutions that improve efficiency, reduce operational risk and strengthen platform reliability. You'll help create more resilient and sustainable ways of working while contributing to the ongoing evolution of our automation capabilities. Key Responsibilities Design, build and maintain automation solutions that support server management and infrastructure operationsDevelop and enhance automated patching pipelines across a large-scale database environmentImprove patch compliance, reliability and operational efficiency through automationSupport the ongoing management, maintenance and optimisation of critical server and database platformsInvestigate, troubleshoot and resolve issues arising from automated patching and infrastructure processesBuild tooling and workflows that reduce manual intervention and improve operational outcomesDevelop monitoring, reporting and observability solutions that provide greater operational visibilityWork with platform and database specialists to identify opportunities for automation and continuous improvementSupport both cloud and on-premise infrastructure environmentsContribute to modern engineering practices that improve resilience, scalability and service reliability About You You're an engineer who enjoys solving infrastructure and operational problems through automation. You understand that keeping platforms reliable, secure and compliant requires more than simply maintaining systems. You're motivated by finding better ways of working, reducing manual effort and building solutions that scale. You'll likely come from a Site Reliability Engineering, Platform Engineering, Infrastructure Engineering or Automation Engineering background and be comfortable working close to operational systems. You're hands-on, curious and pragmatic, with strong troubleshooting skills and an appetite for learning new technologies. You'll enjoy working in a collaborative environment where you'll have the opportunity to influence processes, introduce new ideas and help shape the future of automation within a critical technology domain. The successful person will be comfortable working across multiple disciplines and willing to step in wherever they can add value. Essential Key Skills & Experience Strong PowerShell scripting and automation experienceExperience managing or supporting Windows server environmentsExperience building and supporting automation solutions within enterprise environmentsPython development or scripting experienceExperience with infrastructure operations, Site Reliability Engineering, Platform Engineering or Automation EngineeringExperience with Infrastructure as Code (IaC) principles and practicesExperience working within Agile and DevOps environmentsSQL experience and confidence working with database technologiesStrong troubleshooting and problem-solving skillsExcellent communication, collaboration and documentation skills Desirable Experience with Ansible or similar automation platformsExperience with Airflow or workflow orchestration toolsExperience with observability and monitoring platforms such as ElasticExperience supporting large-scale enterprise infrastructure environmentsAzure experienceKnowledge of database services or database platform environmentsExperience improving patching, compliance or operational management processesExperience using AI-assisted development or problem-solving tools to improve efficiency and outcomes Working for ASB At ASB, we're committed to helping our people thrive both professionally and personally. We offer: Flexible and hybrid ways of workingOngoing learning and career development opportunitiesAccess to banking, insurance and financial wellbeing benefitsHealth, wellbeing and employee assistance programmesGenerous parental leave and family support initiativesAn inclusive and supportive culture where different perspectives are valuedThe opportunity to work with modern technologies and solve complex problems at enterprise scale Make an impact where it matters This is an opportunity to shape how critical platform services are managed, patched and automated within one of New Zealand's largest technology environments. You'll work on meaningful engineering challenges, help improve the reliability and resilience of essential services, and continue growing your skills alongside experienced platform and data professionals. If you're passionate about automation, infrastructure engineering and building smarter ways of operating at scale, we'd love to hear from you. Apply now Ready to help modernise how critical infrastructure is managed and automated? Apply today and join a team where your ideas, expertise and impact will be recognised.