Summary
✨ AI‑Generated
A permanent ServiceNow engineering position responsible for designing, configuring, developing, and supporting enterprise ITSM and ITOM capabilities. The role covers platform integrations, upgrades, performance, security, governance, and collaboration with technical and business teams.
Highlights
Permanent engineering opportunity focused on enterprise ITSM and ITOM, with broad platform responsibilities, integration work, stakeholder collaboration, and continuous improvement.
Description
Job Title : Service Now Devops Engineer
Mode: Permanent
Location : Auckland and Wellington, New Zealand
Description
Hiring: ServiceNow ITSM & ITOM Specialists | Auckland & Wellington, New Zealand
Key Responsibilities
Design, develop, configure, and support ServiceNow solutions across ITSM and ITOM modules.
Implement and enhance Incident, Problem, Change, Request, Asset, and Knowledge Management capabilities.
Configure and support ITOM solutions including Discovery, Service Mapping, Event Management, and CMDB.
Develop and maintain integrations with enterprise systems using REST, SOAP, LDAP, SSO, SCCM, and other technologies.
Manage ServiceNow platform upgrades, cloning, instance performance, security, and governance.
Collaborate with business stakeholders, IT teams, and DevOps teams to deliver scalable and efficient solutions.
Support Agile delivery practices and contribute to continuous improvement initiatives.
Required Skills & Experience
✅ 3 to 7 years of hands-on ServiceNow experience
✅ Strong experience with:
ServiceNow ITSM
ServiceNow ITOM
CMDB
Asset Management
Knowledge Management
✅ Strong technical expertise in:
JavaScript
JSON
XML
HTML
✅ Integration Experience:
REST APIs
SOAP Web Services
JSON-based integrations
LDAP integrations
Single Sign-On (SAML, OAuth)
SCCM integrations
MID Server configuration and administration for Discovery and integrations
✅ Familiarity with:
AngularJS
AJAX
Apache Jelly
ServiceNow Platform Experience
ServiceNow instance upgrades and cloning
Platform administration and governance
Performance tuning and troubleshooting
Security management, ACLs, groups, and user roles
Best practices for scalable ServiceNow implementations
Interested candidates can send their updated resume to Dhivya.Natarajan@carecone.com.au or reach me @ M: 61283195529
