Senior DevOps Engineer

We are looking for a Senior DevOps Engineer to join a team focused on platform reliability, advanced troubleshooting, and automation for core client platforms. This role combines analytical, diagnostic, and project-based work, requiring deep technical expertise across infrastructure, containers, and cloud services to resolve complex incidents and drive long-term system stability. This is a fully remote position that offers you the flexibility to work from any location in Armenia, whether it's your home or well-equipped offices in Yerevan or Gyumri. Responsibilities Serve as the escalation point for advanced incident management, performing deep-dive troubleshooting of infrastructure, containers, and cloud services to resolve complex or prolonged incidentsLead Root Cause Analysis for major or recurring issues, document findings, and implement permanent corrective actions to reduce recurrenceTroubleshoot pipeline failures, maintain infrastructure-as-code, and develop and optimize the CI/CD toolchainPlan and execute non-standard, high-risk, or architectural changes, such as cluster migrations and major upgradesAnalyze system performance, adjust resources, and tweak configurations for stability and cost optimizationCreate and update Standard Operating Procedures and Runbooks, and conduct training sessionsParticipate in on-call rotation to cover escalations and complicated deployment issues, including stand-by and troubleshooting modes during weekends Requirements 5+ years of relevant experience in DevOps engineering or a related fieldKnowledge of Windows, Linux, PowerShell, and Bash scriptingExpertise in IIS, HAProxy, and RabbitMQBackground in Active Directory and Security TLS certificates managementProficiency in Kubernetes, Terraform, and HelmFamiliarity with AWS IAM, EKS, ASG, ALB/NLB, and Route53Skills in Ansible for configuration management and automationUnderstanding of JEMSfm, JEMSco, JEMSts, and JEMSmm platformsCompetency in IoT Edge environmentsKnowledge of PowerBI, DWH, and MS SQLFlexibility to use on-call work modes, including stand-by and troubleshooting, across weekday and weekend coverageEnglish proficiency at B2 level or higher We offer We connect like-minded peopleDelivering innovative solutions to industry leaders, making a global impactEnjoyable working environment, whether it is the vibrant office or the comfort of your homeOpportunity to work abroad for up to two months per yearRelocation opportunities within our offices in 55+ countriesCorporate and social eventsWe invest in your growthLeadership development, career advising, soft skills and well-being programsCertifications, including GCP, Azure and AWSUnlimited access to EPAM's internal learning databaseFree English classes with certified teachersWe cover it allParticipation in the Employee Stock Purchase PlanMonetary bonuses for engaging in the referral programComprehensive medical & family care packageFour trust days per year for personal needsDiscounts for fitness clubsBenefits package (hotels, restaurants, stores and services) EPAM is global leader in AI transformation engineering and integrated consulting, serving Forbes Global 2000 companies and ambitious startups. With over thirty years of expertise in custom software, product and platform engineering, we empower our clients to become AI-Native enterprises, driving measurable value from innovation and digital investments.