Senior Product Manager

Delivery Hero — Germany · Posted ~21 hours ago

Senior Full-time Visa History ✓

Skills

Product management Product strategy Customer journey optimization Cross-functional collaboration Analytics Design collaboration Engineering collaboration Operational excellence Customer experience

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Summary ✨ AI‑Generated

Shape and optimize key stages of an end-to-end digital customer journey, from checkout through post-order fulfillment. You will work closely with analytics, design, logistics, customer experience, commercial, and engineering teams to build solutions that improve customer satisfaction and operational excellence in a large-scale international platform.

Highlights

Senior product leadership role with ownership across critical customer journey stages, broad cross-functional collaboration, and opportunities to improve customer satisfaction and operational performance in a large international digital platform.

Description

Job DescriptionWe are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, Europe and Middle east with our brands foodpanda, Foodora and Yemeksepeti, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives. We are seeking a visionary Product Manager to shape and optimise key moments of our end-to-end customer journey, with ownership across Checkout and Post-Order Fulfilment. Working closely with Product, Analytics, Design, Logistics, Customer Experience, Commercial and Engineering teams, you will build innovative solutions that enhance customer satisfaction, improve operational excellence and unlock business growth. Responsibilities Setting the vision, product strategy and roadmap to drive growth and business impact.Defining metrics to measure the health and success of your products and initiatives.Running experiments to support your product decisions with data.Identifying and executing on opportunities to optimise the acquisition funnel and improve user onboarding.Understanding user needs and building delightful user experiences in collaboration with the design team.Aligning with business stakeholders and other product teams to drive meaningful outcomes while ensuring a cohesive user experience.Leading product execution and helping your squad members thrive.Working closely with engineering teams across products to build scalable and robust solutions.Keeping apprised of innovations and trends in the industry, as well as emerging technologies, and inspiring teams to stay ahead of the curve.