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Partner Service Agent

Delivery Hero — Germany · Posted ~21 hours ago

Junior Part-time Visa History ✓

Skills

Customer service Chat support Call handling Problem solving Typing Communication Order processing Adaptability

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Summary ✨ AI‑Generated

Join a customer support team handling inbound and outbound chats and calls, resolving issues, processing orders, and maintaining fast, accurate live-chat communication. The role requires strong communication, good typing skills, adaptability, and willingness to work rotating shifts across a six-day schedule.

Highlights

Part-time customer support opportunity with structured shift work, live chat and call handling, problem-solving responsibilities, and an accessible entry profile requiring secondary education and strong communication skills.

Description

Job DescriptionJob Responsibilities Attending inbound and outbound chats/calls solving customer issues.Must have problem-solving skills and follow timeline when assigned for task.Managing live chat maintaining a typing speed of 30-50 words per minutes.Able to follow order processing system from the back end.Willing to work 6 days and 6 hours per day in different shifts.What we expect from you You have successfully completed HSC/A levelsGood typing skills.Strong in communications skills.We are dynamic, you need to be a doer and adapt constantly to many changes. Delivery Hero Partner Service Agent | SmartRecruiters Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Partner Service AgentPart-timeCompany Descriptionfoodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.Job DescriptionJob Responsibilities Attending inbound and outbound chats/calls solving customer issues.Must have problem-solving skills and follow timeline when assigned for task.Managing live chat maintaining a typing speed of 30-50 words per minutes.Able to follow order processing system from the back end.Willing to work 6 days and 6 hours per day in different shifts.What we expect from you You have successfully completed HSC/A levelsGood typing skills.Strong in communications skills.We are dynamic, you need to be a doer and adapt constantly to many changes.By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyI'm interestedI'm interestedPrivacy NoticeI'm interestedRefer a friendshare this jobShare to WeChat×Copy the link and open WeChat to share.Copy to clipboardOpen WeChatShare to WeChat×Use Scan QR Code in WeChat and click ··· to share.