DevOps Lead

Allianz Technology — Thailand · Posted ~22 hours ago

Lead Full-time

Skills

DevOps platform stability CI/CD monitoring alerting incident response automation observability IT operations AI

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Summary ✨ AI‑Generated

Lead DevOps operations through a critical post-launch period, taking ownership of platform stability, release readiness, observability, monitoring, alerting, and incident response. You will coordinate development and testing teams, ensure hotfix readiness, strengthen deployment controls, and establish sustainable on-call and operational practices while driving automation and AI-assisted reliability improvements.

Highlights

High-impact technical leadership, ownership of platform reliability, opportunities to drive automation and AI-assisted practices, and close collaboration across engineering and operations teams.

Description

About The Job The DevOps Lead is accountable end-to-end for platform stability, release readiness, and observability during the critical hypercare period after go-live, and for establishing the monitoring, alerting, and on-call framework that sustains the platform beyond that period. Acting as the single point of accountability for DevOps deliverables until a permanent incumbent is onboarded, this role ensures continuity of service and a smooth handover. You will coordinate closely with Development, Testing, and IT Operations to secure hotfix capacity, keep pipelines deployment-ready, and maintain rigorous pre/post-deployment controls. You will also drive automation and AI-assisted practices to improve reliability, speed of recovery, and operational excellence. What You Do Continuously monitor production systems during hypercare; respond to incidents in real time and coordinate resolution.Secure development capacity to deliver hotfixes across Development and Testing environments; ensure rapid, controlled releases. Keep CI/CD pipelines fully operational and ready for short-notice deployments; enforce pre- and post-deployment checklists.Define alert thresholds and escalation/notification matrices; design and manage the on-call rota and staffing coverage per technical layer. Own dashboard design, data accuracy, and ongoing maintenance for service health, SLOs, and release readiness.Implement synthetic testing and transaction monitoring across critical business flows; drive proactive detection.Lead major incident communications and status/risk reporting to senior stakeholders under time pressure.Build repeatable operational processes (checklists, rotas, dashboards); document runbooks and handover materials.Serve as interim end-to-end accountable owner for hypercare stability and observability until transition to the permanent role. What You Bring Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent work experience).Proven experience leading DevOps/SRE functions, ideally in regulated financial services or insurance environments.Hands-on expertise with CI/CD pipelines, release management, and deployment automation in production.Strong background in monitoring and observability (dashboards, alerting, synthetic/transaction monitoring) and on-call models.Working knowledge of incident and hotfix management in post-go-live/hypercare contexts; crisp stakeholder communi-cations.Ability to operate as a single point of accountability across distributed teams; structured, pragmatic process builder.Active use of AI coding tools (e.g., GitHub Copilot, Claude Code) with concrete examples on your CV.Familiarity with Machine learning is a strong advantage. What We Offer We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad.We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location).From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach. About Allianz Technology With its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20 countries around the world, Allianz Technology is tasked to run, optimize, transform and innovate the infrastructure, applications and services together with Allianz companies to co-create the best customer experience. We service the entire spectrum of digitalization – from one of the industry's largest IT infrastructure projects that spans data centres, networks and security, to application platforms ranging from workplace services to digital interaction. In short: We deliver comprehensive end-to-end IT solutions for Allianz in the digital age. We are the backbone of Allianz. Find us at: www.linkedin.com/company/allianz-technology. Commitment to Integrity, Fairness & Inclusion Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations. To Recruitment Agencies Allianz Technology has an in-house recruitment team that sources great candidates directly. Therefore, Allianz Technology does not accept unsolicited resumes from agencies or search firm recruiters. When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when there is a contract in place. Without a contract in place, we will not accept invoices on unsolicited resumes, even if the candidate was ultimately employed by Allianz. 104471 | IT & Tech Engineering | Professional | Non-Executive | Allianz Technology | Full-Time | Permanent