Principal DevOps Engineer

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. Principal DevOps Engineer  Boston, MA | Hybrid | Onshape  Onshape, a PTC SaaS business, is redefining how professional engineers design, collaborate and manage product data in the cloud. Our platform brings the best of modern SaaS collaboration to 3D CAD — think SolidWorks meets GitHub meets Google Docs — and is used globally by teams building the next generation of products. We are looking for a Principal DevOps Engineer to help scale and operate the global cloud platform behind Onshape’s collaborative CAD and data management service. This is a hands-on technical leadership role for someone who enjoys solving complex infrastructure challenges, building automation, improving reliability and keeping large-scale SaaS systems secure, performant and resilient. You will work closely with a highly technical team in Boston’s Seaport District to create a low-touch, highly automated cloud environment. The ideal candidate is self-motivated, deeply hands-on with Linux and cloud operations, comfortable digging into code and infrastructure, and excited to raise the bar for deployment, monitoring, security and operational excellence across a global SaaS platform. Why This Role Matters  Operate and evolve the cloud platform behind a globally used SaaS product. Focus on AWS infrastructure, automation, Linux operations, Kubernetes platforms, security, compliance, and operational excellence. This role is distinct from SRE and is centered on infrastructure and platform operations rather than Java application reliability.  What You Will Own  Large-scale AWS cloud infrastructure operations  Terraform and configuration management using Ansible/Puppet  Linux fleet management and automation  Kubernetes and cloud-native platform operations  Operational tooling, observability implementation and platform supportability  Security, compliance, GovCloud, ITAR and FedRAMP support  Cloud scalability, capacity planning and cost optimization  Technical leadership and mentoring across engineering teams  Key Responsibilities  Operate and improve cloud infrastructure supporting thousands of cloud resources  Build low-touch, highly automated operational environments  Eliminate manual operational toil through engineering  Manage infrastructure as code and configuration management standards  Improve deployment consistency, disaster recovery and operational readiness  Partner with security teams on hardening and compliance initiatives  Create self-service capabilities that enable engineering teams to move faster  Influence platform standards and operational best practices  Required Experience  10+ years in Cloud Operations, Platform Engineering, Systems Engineering or DevOps  Strong AWS experience at production scale  Expert Linux administration and troubleshooting  Terraform expertise  Ansible, Puppet or Chef experience  Kubernetes operational experience  Python, Bash or Go automation skills  Production on-call and incident response experience  Preferred Experience  MongoDB, Elasticsearch or similar platforms  GovCloud, FedRAMP or ITAR environments  GitOps and platform engineering experience  Cloud cost optimization and FinOps  Java application operational support  Why Candidates Join  Principal-level technical impact without people management  Large-scale SaaS challenges  Strong engineering culture  Opportunity to eliminate toil through automation  Hybrid flexibility in Greater Boston  This position is not eligible for employment-based immigration sponsorship. Applicants must be authorized to work in the United States without requiring current or future sponsorship from PTC. Compensation (CIP) PTC carefully considers a wide variety of factors when determining compensation. The anticipated annual salary range for this position is between $118,000 - 190,000. The salary range reflects a good-faith estimate of compensation at the time of posting. Actual compensation may vary based on a candidate's skills, qualifications, experience, and location. Additionally, candidates may be eligible for a performance-based bonus. Employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP), which allows for the purchase of discounted PTC stock. Certain roles may also be eligible for participation in our equity programs. Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and, if you are an office-assigned employee, a generous commuter subsidy. All total rewards and benefits programs are subject to applicable plan eligibility and other terms and conditions. For more information about PTC’s comprehensive benefits, please visit our Careers Page. Applications will be accepted on an on-going basis. At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. For more information about PTC’s comprehensive benefits and our AI usage, please visit our Careers Page (https://www.ptc.com/en/careers/united-states-careers). Applications will be accepted on an on-going basis until the opportunity is filled. PTC endeavors to make ptc.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact PTC's Talent Acquisition team at TalentAcquisition@ptc.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us? We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here."