Senior Platform Engineer I

Building Software ApplicationsApplication Engineering: Responsible for building software applications using relevant development languages, systems, services, and tools tailored to the business domain, while guiding junior team members. Code Optimization: Refactors and simplifies codebases using established design patterns, setting architectural standards for junior engineers. Quality Assurance: Ensures application quality and reliability by adhering to standard testing strategies, techniques, and automated testing methods. Maintainable Code: Writes readable, reusable, and modular code by enforcing standardized design patterns and leveraging core software libraries. Data Security & Governance: Enforces data security, integrity, and compliance standards across applications in alignment with organizational best practices. Software Systems DesignArchitectural Evaluation: Evaluates architectural solutions by balancing operational cost, technical constraints, business goals, and emerging technologies. Impact Analysis: Assesses system dependencies and models the structural implications of adding or modifying applications within the broader architecture. Rapid Prototyping: Accelerates business growth and technical discovery through prototyping, technical spikes, and third-party vendor evaluations. Scalable Solution Design: Designs adaptable systems that satisfy immediate operational needs while remaining extensible for future capability expansions. End-to-End System OwnershipService Lifecycle Management: Owns services end-to-end by monitoring application health, defining critical metrics (SLIs/SLOs), and resolving operational drifts. Risk Mitigation & Documentation: Reduces business continuity risks and eliminates single points of dependency by maintaining clear runbooks, OpDocs, and technical documentation. Continuous Delivery: Accelerates customer feedback loops and reduces deployment risk through continuous integration, progressive delivery, and feature experimentation frameworks. Production Autonomy: Independently manages production deployment pipelines, infrastructure operations, and release management while mentoring junior engineers. Technical Incident ManagementSLA-Driven Mitigation: Diagnoses and resolves live production outages to minimize customer impact and adhere to established service level agreements. Root Cause Analysis (RCA): Eliminates recurring failures and builds systemic resilience through thorough root-cause investigations and long-term bug fixes. Postmortem Process: Contributes to post-incident reviews, tracks production failure modes, and maintains centralized incident logs. Automation and Toil ReductionTechnical Debt Elimination: Keeps infrastructure components up to date by addressing operational bottlenecks, removing technical debt, and planning for capacity scale. Operational Efficiency: Reduces infrastructure maintenance costs by adopting automated workflows, leveraging modern technologies, and managing vendor integrations. Toil Elimination: Eliminates manual operational tasks by developing custom software utilities, internal tools, and automation scripts targeting latency and scaling goals. Monitoring and Alerting ImprovementsObservability Strategy: Monitors capacity, infrastructure health, and key business indicators (KPIs) to maintain peak application performance and system availability. Reliability Partnership: Partners with software development teams to define appropriate telemetry, trace contexts, and custom observability metrics. Critical ThinkingPattern Recognition: Analyzes complex, high-stress technical scenarios to identify systemic issues and implement structured, logical solutions. Solution Evaluation: Constructively evaluates proposals and architectures, applying 'SMART' framework improvements backed by objective data and industry standards. Continuous Quality and Process ImprovementProcess Optimization: Identifies operational and structural inefficiencies across workflow systems to drive measurable performance improvements. Standardization: Designs and rolls out modern engineering standards, updated process flows, and delivery best practices to improve overall team output. Effective CommunicationTargeted Communication: Delivers clear, well-structured technical messaging adapted to both executive and technical audiences across varied mediums. Consensus Building: Facilitates technical alignment through active listening, clear negotiation, and adaptable problem-solving. Active Engagement: Asks targeted follow-up questions to uncover technical requirements, clarify ambiguity, and align cross-functional teams. Architectural GuidanceTechnical Direction: Advises product and application teams on architectural designs to ensure functional, non-functional, and enterprise requirements are met. Target Architecture Alignment: Sets strategic technical directions by evaluating legacy systems and aligning target architectures with stakeholders. Coaching/MentoringTeam Enablement: Coaches, mentors, and upskills team members across all levels by sharing technical expertise, operational knowledge, and engineering best practices. Level of Education Master degree Years of relevant Job Knowledge. Years of relevant Job Knowledge Advanced Knowledge (8+ years) Requirements of special knowledge/skills Building Software ApplicationsSoftware System DesignEnd to End System OwnershipTechnical Incident ManagementOperations (Automation, Toil)Observability (Monitoring; Alerting)Critical ThinkingContinuous Quality & Process ImprovementEffective CommunicationArchitectural GuidanceCoaching & Mentoring Pre-Employment Screening If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.