Summary
✨ AI‑Generated
A fast-paced international organization is seeking a Product Rollout Specialist to drive go-to-market enablement for subscription, loyalty, and partnership initiatives. You will create launch playbooks, coordinate user acceptance testing, develop product documentation, train marketing teams, provide hyper-care after launches, and troubleshoot issues. Acting as a bridge between local business stakeholders and product teams, you will translate market needs into structured business cases and coordinate launches across multiple functions and geographies.
Highlights
Opportunity to drive high-impact product go-to-market initiatives across multiple international markets, with strong exposure to marketing, product, and cross-functional stakeholder management. The role offers broad ownership of rollout playbooks, testing, training, documentation, and post-launch support.
Description
Job DescriptionWe are seeking a dynamic Specialist, Product Rollout (Subscription & Loyalty) to support both our in-house marketing suite and high-impact retention levers of subscriptions, loyalty and partnerships.
You will lead various product GTM enablement initiatives - go-to-market business plans, User Acceptance Testing (UAT), product documentation, marketer training & engagement, product hyper-care and problem troubleshooting.
You will be part of the bigger Product Deployment team handling 15 markets across APAC & EU.
As the liaison between regional/local marketing stakeholders and our product teams, you will also be responsible for consolidating business needs, building structured business cases, and ensuring the smooth execution of go-to-market (GTM) initiatives across multiple functions and geographies.
Responsibilities
Product GTM & Playbooks
Understand customer preferences, market nuances and business goals to structure GTM playbooks and align stakeholders on how to launch and operate the productLead the cross-functional rollout of product initiatives for regional and local teams across operations, finance, legal, PR, and marketingCoordinate timelines, resources, and communications to ensure readiness across all teams.Build business pitch templates and presentation decks for the Partnerships team to easily replicate and use when pitching our loyalty/partnership capabilities to external brandsProduct Discovery & Utilisation
Engage with local business stakeholders and regional teams to gather product feedback, identify customer pain points, and refine feature requests.Translate marketing opportunities & operational challenges into structured business cases for the product team.Drive adoption and effective utilization of product tools within the designated scopeProduct Launch Support - UAT & Troubleshooting
Own the end-to-end launch process for all new features for subscriptions, loyalty and partnerships - including working with external partners to scope partnership integrations, manage projects and support launchesLead user-acceptance-testing (UAT) for launches, including planning simple test cases, simulating environments to test product functionality and supporting on troubleshooting problems during product hypercare phaseStakeholder Management
Act as the primary point of contact between the product and regional teamsMaintain alignment across stakeholders through regular updates and checkpointsTrack and report on rollout performance, adoption, and feedback
