AIOps Platform Engineer

Toss Bank โ€” South Korea ยท Posted ~1 week ago

Mid

Skills

AIOps platform engineering Data pipeline engineering Platform engineering SRE Infrastructure engineering End-to-end data pipelines Large-scale metrics and log processing Time-series databases Search engines Linux system administration Infrastructure monitoring Networking Storage Virtualization Open-source tools Programming Technical English documentation Linux AIOps LLM Open-source monitoring tools Data pipelines

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Summary โœจ AIโ€‘Generated

Join an infrastructure engineering team building a next-generation AIOps platform from the ground up. You will design and operate data pipelines for metrics, logs, and traces; implement anomaly detection and forecasting; integrate LLM capabilities and incident knowledge; and develop closed-loop detection, diagnosis, response, and validation workflows. The role requires 3+ years of relevant experience, strong Linux and infrastructure fundamentals, experience with large-scale observability data, and the ability to customize and operate open-source platforms.

Highlights

Build an AIOps platform from the ground up, work on advanced infrastructure automation and self-healing capabilities, and solve large-scale observability and incident-management challenges. The role offers strong ownership across platform architecture, data pipelines, anomaly detection, forecasting, RCA, and measurable reliability improvements.

Description

ํ•ฉ๋ฅ˜ํ•˜๊ฒŒ ๋  ํŒ€์— ๋Œ€ํ•ด ์•Œ๋ ค๋“œ๋ ค์š” ํ† ์Šค๋ฑ…ํฌ Infra Team ์†Œ์†์œผ๋กœ, ์ธํ”„๋ผ ์ž๋™ํ™” SEยทSystems EngineerยทNetwork Engineer์™€ ๊ธด๋ฐ€ํ•˜๊ฒŒ ํ˜‘์—…ํ•ด์š”.์ธํ”„๋ผ ์šด์˜ ๋ฐ์ดํ„ฐ๋ฅผ AI๋กœ ์—ฐ๊ฒฐํ•ด ์žฅ์• ๋ฅผ ์˜ˆ์ธกํ•˜๊ณ  ์ž๋™ ๋Œ€์‘ํ•˜๋Š” AIOps ํ”Œ๋žซํผ์„ ์ฒ˜์Œ๋ถ€ํ„ฐ ๋งŒ๋“ค์–ด๊ฐ€๋Š” ์—ญํ• ์ด์—์š”.๋‹จ์ˆœ ๋ชจ๋‹ˆํ„ฐ๋ง์„ ๋„˜์–ด, ํƒ์ง€โ†’์ง„๋‹จโ†’๋Œ€์‘โ†’๊ฒ€์ฆ์˜ Closed-loop ์ž๋™ํ™”๋ฅผ ์‹คํ˜„ํ•˜๋Š” ๊ฒƒ์ด ํŒ€์˜ ๋ชฉํ‘œ์˜ˆ์š”. ํ•ฉ๋ฅ˜ํ•˜๋ฉด ํ•จ๊ป˜ํ•  ์—…๋ฌด์˜ˆ์š” ์ธํ”„๋ผ ํŠนํ™” AIOps ํ”Œ๋žซํผ์„ ์„ค๊ณ„ยท๊ตฌ์ถ•ยท์šด์˜ํ•˜๊ณ , ์˜คํ”ˆ์†Œ์Šค ์ด์ƒ ํƒ์ง€ ์—”์ง„์„ ์„ ์ •ยท์ปค์Šคํ„ฐ๋งˆ์ด์ง•ํ•ด ๋™์  ์ž„๊ณ„์น˜ ๊ธฐ๋ฐ˜ ์•Œ๋ฆผ ๋…ธ์ด์ฆˆ๋ฅผ ์ œ๊ฑฐํ•ด์š”.๋ฉ”ํŠธ๋ฆญยท๋กœ๊ทธยทํŠธ๋ ˆ์ด์Šค ๋“ฑ ์ด์ข… ์ธํ”„๋ผ ๋ฐ์ดํ„ฐ ์ˆ˜์ง‘ ํŒŒ์ดํ”„๋ผ์ธ์„ ๊ตฌ์ถ•ํ•˜๊ณ , ์‚ฌ๋‚ด LLM๊ณผ์˜ ์—ฐ๋™ ์ธํ„ฐํŽ˜์ด์Šค ๋ฐ ์ธ์‹œ๋˜ํŠธ ์ง€์‹ ๋ฒ ์ด์Šค๋ฅผ ๊ตฌํ˜„ํ•ด์š”.์‹œ๊ณ„์—ด ์˜ˆ์ธก์œผ๋กœ ์šฉ๋Ÿ‰ ๊ณ ๊ฐˆยท์„ฑ๋Šฅ ์ €ํ•˜ ํŠธ๋ Œ๋“œ๋ฅผ ์„ ์ œ ํƒ์ง€ํ•˜๊ณ , RCA ์ง€์›์„ ์œ„ํ•œ ์žฅ์•  ์ „ํŒŒ ๊ฒฝ๋กœ ์‹œ๊ฐํ™” ๋ฐ ์ƒ๊ด€๊ด€๊ณ„ ๋ถ„์„ ๊ธฐ๋Šฅ์„ ๊ตฌํ˜„ํ•ด์š”.์ธํ”„๋ผ ์ž๋™ํ™” SE์™€ ํ˜‘์—…ํ•ด ํƒ์ง€โ†’์ง„๋‹จโ†’๋Œ€์‘โ†’๊ฒ€์ฆ์˜ Closed-loop ์ž๋™ํ™”์™€ Self-Healing ์ •์ฑ… ์ ์šฉ ๋ฒ”์œ„๋ฅผ ์ง€์† ํ™•๋Œ€ํ•ด์š”.MTTD/MTTR ๊ฐœ์„  ์ถ”์ด๋ฅผ ์ธก์ •ํ•˜๊ณ  AIOps ์„ฑ์ˆ™๋„ ๋กœ๋“œ๋งต์„ ์ˆ˜๋ฆฝํ•ด ์„ฑ๊ณผ๋ฅผ ๋ฆฌํฌํŒ…ํ•ด์š”. ์ด๋Ÿฐ ๋ถ„๊ณผ ํ•จ๊ป˜ํ•˜๊ณ  ์‹ถ์–ด์š” ๋ฐ์ดํ„ฐ ํŒŒ์ดํ”„๋ผ์ธ/ํ”Œ๋žซํผ ์—”์ง€๋‹ˆ์–ด๋ง/SRE/์ธํ”„๋ผ ์—”์ง€๋‹ˆ์–ด๋ง ๊ฒฝ๋ ฅ 3๋…„ ์ด์ƒ์œผ๋กœ, ์˜คํ”ˆ์†Œ์Šค ๊ธฐ๋ฐ˜ ์ˆ˜์ง‘ยท๋ถ„์„ ํ”Œ๋žซํผ์„ ์ง์ ‘ ์„ค๊ณ„ยท๊ตฌ์ถ•ยท์šด์˜ํ•œ ๊ฒฝํ—˜์ด ํ•„์š”ํ•ด์š”.End-to-End ๋ฐ์ดํ„ฐ ํŒŒ์ดํ”„๋ผ์ธ ๊ตฌ์ถ• ๊ฒฝํ—˜๊ณผ ์ฃผ๋ ฅ ๊ฐœ๋ฐœ ์–ธ์–ด 1๊ฐœ ์ด์ƒ, ๋Œ€๊ทœ๋ชจ ๋ฉ”ํŠธ๋ฆญยท๋กœ๊ทธ ์ฒ˜๋ฆฌ ๋ฐ ์‹œ๊ณ„์—ด DBยท๊ฒ€์ƒ‰ ์—”์ง„ ํ™œ์šฉ ๊ฒฝํ—˜์ด ์žˆ๋Š” ๋ถ„์ด ํ•„์š”ํ•ด์š”.Linux ์‹œ์Šคํ…œ ๊ด€๋ฆฌ ์—ญ๋Ÿ‰๊ณผ ์ธํ”„๋ผ ๋ชจ๋‹ˆํ„ฐ๋งยท๋„คํŠธ์›Œํฌยท์Šคํ† ๋ฆฌ์ง€ยท๊ฐ€์ƒํ™” ๋“ฑ ๊ธฐ๋ณธ ์ธํ”„๋ผ ๊ฐœ๋…์— ๋Œ€ํ•œ ์ดํ•ด๊ฐ€ ํ•„์š”ํ•ด์š”.์˜คํ”ˆ์†Œ์Šค ๋„๊ตฌ๋ฅผ ๊นŠ์ด ์ดํ•ดํ•˜๊ณ  ์ปค์Šคํ„ฐ๋งˆ์ด์ง•ยท๋‚ด์žฌํ™”ํ•œ ๊ฒฝํ—˜์ด ์žˆ์œผ๋ฉฐ, ์˜๋ฌธ ๊ธฐ์ˆ  ๋ฌธ์„œ๋ฅผ ์Šค์Šค๋กœ ์ฝ๊ณ  ์ ์šฉํ•  ์ˆ˜ ์žˆ๋Š” ๋ถ„์ด ํ•„์š”ํ•ด์š”. ์ด๋Ÿฐ ๊ฒฝํ—˜์ด ์žˆ์œผ๋ฉด ๋” ์ข‹์•„์š” AIOps ๋˜๋Š” ๋ชจ๋‹ˆํ„ฐ๋ง ํ”Œ๋žซํผ ๊ตฌ์ถ•ยท์šด์˜ ๊ฒฝํ—˜ ๋ฐ ์‹œ๊ณ„์—ด ์ด์ƒ ํƒ์ง€ ์•Œ๊ณ ๋ฆฌ์ฆ˜์— ๋Œ€ํ•œ ์ดํ•ด๊ฐ€ ์žˆ์œผ๋ฉด ์ข‹์•„์š”.LLM API ์—ฐ๋™ ํŒŒ์ดํ”„๋ผ์ธ ๊ตฌ์ถ• ๋ฐ ํ”„๋กฌํ”„ํŠธ ์—”์ง€๋‹ˆ์–ด๋ง ๊ฒฝํ—˜์ด ์žˆ์œผ๋ฉด ์ข‹์•„์š”.ํ”„๋ผ์ด๋น— ํด๋ผ์šฐ๋“œ ๋˜๋Š” ๋Œ€๊ทœ๋ชจ ์˜จํ”„๋ ˆ๋ฏธ์Šค ์ธํ”„๋ผ ์šด์˜ ๋ฐ ์ธํ”„๋ผ ์žฅ์•  ๋Œ€์‘(์˜จ์ฝœ) ๊ฒฝํ—˜์ด ์žˆ์œผ๋ฉด ์ข‹์•„์š”.๊ธˆ์œต๊ถŒ ๋ณด์•ˆ ๊ทœ์ •(ISMS-P ๋“ฑ) ์ดํ•ด ๋ฐ ๊ธˆ์œต ๋ฐ์ดํ„ฐ ๋น„์‹๋ณ„ํ™”ยท์ ‘๊ทผ ํ†ต์ œ ์„ค๊ณ„ ๊ฒฝํ—˜์ด ์žˆ์œผ๋ฉด ์ข‹์•„์š”. ํ† ์Šค๋ฑ…ํฌ๋กœ์˜ ํ•ฉ๋ฅ˜ ์—ฌ์ • ์„œ๋ฅ˜์ ‘์ˆ˜ > ์ง๋ฌด ์ธํ„ฐ๋ทฐ > ๋ฌธํ™”์ ํ•ฉ์„ฑ ์ธํ„ฐ๋ทฐ > ๋ ˆํผ๋Ÿฐ์Šค ์ฒดํฌ > ์ฒ˜์šฐํ˜‘์˜ > ์ตœ์ข…ํ•ฉ๊ฒฉ ๋ฐ ์ž…์‚ฌ ๊ผญ ํ™•์ธํ•ด ์ฃผ์„ธ์š” ์ด๋ ฅ์„œ ๋ฐ ์ œ์ถœ ์„œ๋ฅ˜์— ํ—ˆ์œ„ ์‚ฌ์‹ค์ด ๋ฐœ๊ฒฌ๋˜๊ฑฐ๋‚˜ ๊ทผ๋ฌด ์ด๋ ฅ ์ค‘ ์ง•๊ณ„์‚ฌํ•ญ์ด ํ™•์ธ๋  ๊ฒฝ์šฐ, ์ฑ„์šฉ์ด ์ทจ์†Œ๋  ์ˆ˜ ์žˆ์–ด์š”.ํ† ์Šค๋ฑ…ํฌ ๋‚ด๋ถ€๊ทœ์ •์ƒ ๊ฒฐ๊ฒฉ์‚ฌ์œ  ํ•ด๋‹น์ž ๋˜๋Š” ๊ธˆ์œต๊ธฐ๊ด€ ์ธ๋ ฅ ์ฑ„์šฉ ์ƒ ๊ฒฐ๊ฒฉ์‚ฌ์œ  ํ•ด๋‹น์ž๋Š” ์ฑ„์šฉ์ด ์ทจ์†Œ๋  ์ˆ˜ ์žˆ์–ด์š”.์žฅ์• ์ธ ๋ฐ ๊ตญ๊ฐ€๋ณดํ›ˆ๋Œ€์ƒ์ž๋Š” ์ง€์› ์‹œ ๊ด€๋ จ๋ฒ•์— ๋”ฐ๋ผ ์šฐ๋Œ€ํ•˜๊ณ  ์žˆ์–ด์š”.