Senior Account Manager

Delivery Hero — Germany · Posted ~21 hours ago

Senior Full-time Visa History ✓

Skills

account management retail knowledge client acquisition relationship management contract negotiation sales growth commercial analysis forecasting reporting stakeholder management

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Summary ✨ AI‑Generated

A senior account management professional will own relationships with high-value business clients, identify growth opportunities, acquire new accounts, negotiate commercial agreements, and drive month-over-month growth. The position combines strategic relationship management with commercial analysis, forecasting, and performance reporting.

Highlights

Senior commercial role managing high-value accounts, with responsibility for client acquisition, strategic relationships, contract negotiation, revenue growth, forecasting, and performance reporting.

Description

Job DescriptionAbout the job: As an Account Manager, you will be responsible for maintaining a relationship with the Vendors who generate the most business in terms of orders and revenue for foodpanda. Responsibilities: Understanding of retail landscape and category mix Acquire new clients with healthy commercials in their respective zones. Function as the main contact person for the city-wide Client Accounts. Development and maintenance of strong and trustworthy relationships with all Accounts in the portfolio. Analysis and identification of upcoming needs and opportunities. Negotiate contracts and close agreements to maximize profits. Responsible for MoM Growth of all assigned Accounts. Clearly communicate the progress of Weekly/Monthly/Quarterly initiatives to internal and external stakeholders. Prepare reports on Commercial Metrics, Operational Metrics, Product Mix, Marketing Campaigns etc. Forecast and track key account Metrics (e.g. monthly & quarterly sales results and annual forecasts). Responsible for designing exclusive marketing campaigns, partnerships & co branding activities. Support cross functional teams in delivering the strategy by facilitating communication of lessons learned, resolving urgent issues, lining up appropriate group level support and deploying processes & tools. Additional tasks/projects as they arise. Requirements Bachelor's Degree in Business Administration or relevant. You have a good understanding of the retail landscape of Pakistan. Has an acute sense of responsibility and can take full ownership of the function. You have at least 2 - 3 years’ experience in the relevant field. You are process-oriented and data-driven Experience with Microsoft Office, especially Excel, or Google equivalents Your knowledge of the internet and e-commerce sector is solid You are driven and ambitious. You are very proactive and could lead independent projects. Has the ability to perform root cause analysis and build process flows. You’re very detail oriented and pay attention to all the steps in the process. A little About Us: We are fast, like mind boggling fast! So if you’re someone who loves ever changing goals and loves optimization, you’re the right fit for us! We love people who can develop things from scratch, own them and then work on improving them. We love what we do, and we don’t rest until we’ve achieved our targets. So if you’re also someone who is driven until the dream is achieved, come join us!