Junior Branch Manager

Job DescriptionDo you want to lead a team and deliver exceptional customer experiences? As a Junior Branch Manager at SIXT, you will develop your team members while ensuring that we are providing a first-class customer service experience. As an essential part of the team, you will assist with increasing profitability as you train and develop with your staff. Use your customer service background and emerging leadership skills to grow your branch and your career. Look forward to outstanding development opportunities with a base salary of $55,000 plus an annual bonus incentive capped at $30,000 YOUR ROLE AT SIXT You lead the team to ensure that daily responsibilities and assigned tasks are complete and maintained at performance standard levelsYou train and support the ongoing development of new hires, assuring the necessary tools and information are in place to incubate successYou exert strong team building skills through goal setting, motivation, and follow-up to reach those goals, while improving the team and facilitating communication among its membersYou exceed and meet departmental objectives, including conversion targets and lead generation, and strive continually for new ways to increase sales opportunitiesYou create a sense of ownership within the team, resolve employee issues, communicate the company's purpose, core values, and vision, and ensure that employees follow their schedules as designedYou document general reports on each team member's performance and targets, ensuring that they exceed expectations, and perform other job-related duties as assigned YOUR SKILLS MATTER Experience and Education You have a minimum of 1–2 years of work experience in sales and customer service, along with strong knowledge of customer care techniques and processesSupervisory and Communication Skills You possess good supervisory and strong communication skills, with the ability to coach, motivate, and interact with others; the ability to communicate in other languages is a plusOrganization and Customer Service You have exceptional interpersonal and relationship-building skills, strong organizational skills with the ability to multi-task, and the ability to manage stressful or unusual situations to maintain good customer serviceLicence & Authorization You must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the futureAge and License You are at least 21 years old, must hold a valid Provincial driver's licence with a clean driving record, and available for day, evening and weekend shifts; Limited travel within Canada and United States is required WHAT WE OFFER Paid Time Off Enjoy a generous vacation policy that increases with tenureComprehensive Healthcare & Life Insurance Access to medical, dental, and vision coverage, along with life insurance for added securityBonus Plan Benefit from a performance-based bonus plan to reward your achievementsUniform Provided Receive a full uniform at no cost to maintain a professional appearanceExclusive Benefits Access to a company car as well as special rental rates for family and friendsEmployee Assistance Program Access to the Employee Assistance Program for personal and professional support when needed