Software Engineer - Support

Job Location (Short): Wellington, New Zealand Workplace Type: Hybrid Req Id: 3222 Job Overview Want to build software that helps protect communities and supports critical public safety operations? As a Software Engineer (Support), you'll work alongside experienced engineers to develop, support, and improve software used by emergency services and public safety organisations. You'll gain hands-on experience across software development, troubleshooting, production support, databases, and cloud-hosted environments while helping solve meaningful technical challenges. This is an excellent opportunity for someone early in their career who enjoys technology, loves solving problems, and wants broad exposure to the full software development lifecycle. Whether your experience comes from commercial development, internships, university projects, open-source contributions, or personal projects, we're interested in people with strong technical foundations, curiosity, and a willingness to learn. Based in Wellington, you'll join a collaborative team that values learning, mentorship, innovation, and continuous improvement. What You'll Learn And Do No two days are the same. You'll have the opportunity to: Investigate and resolve software issues affecting real customers.Develop software fixes, enhancements, and new features using C# and .NET.Work with databases and application environments to identify and solve technical problems.Participate in software design, development, testing, and deployment activities.Learn how production systems operate and how engineering teams support them.Collaborate with Software Engineers, System Engineers, Database Administrators, and Test Engineers across New Zealand and globally.Contribute ideas that improve system reliability, performance, and customer experience.Participate in Agile development practices including sprint planning, stand-ups, and retrospectives.Build technical and professional skills through mentorship and hands-on experience. What We're Looking For We're looking for passionate problem solvers who enjoy technology and want to continue developing their engineering skills. Requirements Degree in Software Engineering, Computer Science, or a related discipline (or equivalent practical experience).Experience with C# and .NET development.Ability to participate in an on-call support roster.Ability to obtain and maintain relevant Police and Government security clearances.Wellington-based or willing to relocate to Wellington. You'll Ideally Have Experience with C#, .NET, or similar programming technologies.An understanding of software engineering principles and development practices.Experience with SQL or relational databases.Strong analytical and troubleshooting skills.A willingness to learn and take ownership of your work.Good communication and collaboration skills.A genuine interest in software development and technology. A Few Things to Know As part of our support team, you'll occasionally participate in an on-call roster supporting critical customer systems. Don't worry if this is new to you. You'll be supported by experienced team members and given the training needed to build confidence in the role. If you're curious, motivated, and excited to grow as a Software Engineer, we'd love to hear from you About Octave Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option. Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most. Octave has more than 7,000 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn. Why work for Octave? All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world. Everyone is welcome At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.