Summary
✨ AI‑Generated
A remote consultant developer is sought to design, configure, customize, integrate, test, and troubleshoot enterprise IT service management applications. The role involves translating client business processes into technical solutions, working across the full development lifecycle, and integrating external systems through APIs.
Highlights
Remote role focused on enterprise IT service management solutions, with opportunities to work directly with clients and handle the full software development lifecycle.
Description
Müller's Solutions is seeking a talented BMC Helix Consultant Developer to join our innovative team.
In this role, you will leverage your expertise in BMC Helix to design, develop, and implement solutions that improve IT service management and operational efficiency for our clients.
Your technical skills will be essential in configuring and customizing BMC Helix applications to meet specific client needs.
Key Responsibilities:
Develop, configure, and customize BMC Helix applications to fulfill client requirementsCollaborate with clients to understand business processes and translate them into effective Helix configurationsParticipate in all phases of the software development lifecycle, including requirements gathering, design, development, testing, and deploymentPerform troubleshooting and issue resolution to ensure optimal functioning of BMC Helix applicationsIntegrate BMC Helix with third-party solutions and services, using REST APIs and other integration methodsConduct testing, code reviews, and documentation to maintain high-quality standardsProvide ongoing support and maintenance for BMC Helix applications to optimize performance and user satisfactionStay informed about the latest features and enhancements within the BMC Helix ecosystem
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related fieldMinimum 3-5 years of experience as a Developer, specifically working with BMC Helix productsStrong knowledge of ITSM processes and frameworks, including Incident Management, Change Management, and Problem ManagementExperience in configuring and customizing BMC Helix applications, including but not limited to Helix ITSM and Helix Digital WorkplaceProficiency in programming languages relevant to BMC Helix development (e.g., Java, JavaScript)Understanding of web services and integration techniques (e.g., REST, SOAP)Excellent analytical and problem-solving skills with attention to detailStrong communication and interpersonal skills for effective collaboration with clients and team membersExperience with agile development methodologies and toolsBMC certifications relevant to Helix ITSM or related modules are a plus
Preferred Qualifications:
Familiarity with database technologies and SQL scriptingExperience in implementing or managing cloud-based solutionsKnowledge of DevOps tools and practices
