Summary
As a Junior Area Manager, you will lead a local rider operation and its team leads, ensuring couriers have the support, tools, and guidance needed to perform effectively. You will combine people leadership, operational excellence, performance management, and data-driven decision-making while building strong relationships within the local courier community.
Highlights
Strong opportunity to develop people-management and operational leadership skills, own local performance, work with data-driven decision-making, and build an engaged courier community in a fast-paced environment.
Description
Job DescriptionAre you a natural leader who thrives on supporting people, driving performance, and making things happen every day? As a Junior Area Manager, you'll play a key role in leading our rider fleet, ensuring smooth local operations, and creating an environment where our couriers can perform at their best.
You'll combine people leadership, operational excellence, and data-driven decision-making to help shape the rider experience in your area.
If you enjoy working in a fast-paced environment, taking ownership, and building strong relationships, this could be the perfect next step in your career.
Ready for the ride? Join the fun!
Your mission
As a Junior Area Manager, you will act as the first-line manager for our rider fleet and Team Leads within a designated geographic area.
You will ensure riders have the tools, support, and guidance needed to deliver excellent results while fostering a strong and engaged courier community.
Your responsibilities will include:
Leading, coaching, and supporting riders and Team Leads to drive performance and engagement
Taking full employer responsibility, including people management, health and safety (SAM), and rehabilitation processes
Monitoring rider compliance and performance, conducting follow-ups, and handling disciplinary actions or conflict resolution when needed
Building and strengthening the local courier community through proactive communication and engagement initiatives
Executing staffing and scheduling for the rider fleet
Generating utilization reports and analyzing dashboards to support data-driven decision-making
Ensuring riders receive the necessary training, tools, and resources to perform successfully
Collaborating closely with central teams and other departments to support local and company-wide initiatives
Overseeing the work environment, safety standards, and daily administration of the Rider Hub
Managing utilization planning and work deployment for riders using foodora's e-vehicles in major cities
At foodora, we expect every employee to live our leadership principles: Own It, Dive Deep, Deliver Value Fast, Raise The Bar, Bring Good Vibes, and Stay Humble.
We value people who take ownership, stay curious, collaborate effectively, and continuously look for ways to improve.
Start date: Upon agreement
