DontApply.Club
Login Register

Software Support and Development Engineer

Dematic — Germany · Posted ~2 days ago

Hybrid

Skills

Software support Software development Technical documentation Service delivery On-call support

🔓 Log in to save this job, tailor your resume & track your apply process — 7 days free, no card needed.

Log in to add to target list

Summary

Take ownership of software support and service delivery for international customers while contributing to ongoing development activities. The role combines technical troubleshooting, documentation, customer-facing responsibility, and on-call duties within a flexible working environment with opportunities for professional growth.

Highlights

Flexible and mobile working, professional development support, creative freedom, employee discounts, and an international working environment.

Description

Dematic is a leading global provider of intelligent intralogistics solutions - from storage to material flow and order picking. With a comprehensive range of innovative logistics systems, product solutions and services, we offer our customers unique perspectives for the movement of their goods and information through the supply chain. Dematic can look back on almost 200 years of tradition as an innovation driver. With more than 7,000 employees at over 50 locations worldwide, the company has built more than 6,000 distribution and industrial logistics systems. We offer: Benefits of an International MDax Group (KION Group)Plenty of room for creativity in a rapidly growing companyFlexible and mobile workingIndividual support and developmentEmployee discounts Tasks and Qualifications: Your Tasks: Assumption of on-call duties in an international environmentService delivery manager for new and long-term existing customersCarrying out software support incl. documentation of incoming service cases including description of solutionsProject collaboration in software projects (CS, MU, PS, IS)International project commissioning and after-go-live supportService support for existing customers (WCS, MFC)Software development for WCS, MFC and OFS systems (PTL, PbV)Change request processing for existing customers Your Qualifications: Experience with 24/7 on-call 2nd level supportHigh level of service and customer orientationKnowledge in the automation environment / warehouse management systemsKnowledge of the logistics IT environmentGood written and spoken English & GermanWillingness to travelExperience with sophisticated software architecturesExperience in Java software development (min. 3 years of professional experience desirable)Confident handling of databases (Oracle)