Summary
An application administration position responsible for supporting a cloud-hosted research platform, managing databases, integrations, updates, and technical troubleshooting.
Highlights
Technical operations role involving cloud infrastructure, application support, integrations, and database management in a specialized environment.
Description
PROLIM Global Corporation (www.prolim.com) is hiring a REDCap Application Administrator (AWS/PHP/MySQL) in Lansing, Michigan, United States.
Job Description:
Responsibilities
Administer and support the REDCap application hosted in AWS.Provide day-to-day operational support, including troubleshooting application, infrastructure, and user issues, documentation and training.Coordinate and implement REDCap software updates, patches, and version upgrades in collaboration with Vanderbilt University.Serve as the primary technical contact for REDCap-related issues.Install, configure, and support REDCap External Modules.Develop, maintain, and troubleshoot REDCap API integrations with internal and external applications and automate data flows.Maintain MySQL databases, perform queries and validation.Support REDCap External Modules development and deployment using PHP on Linux/AWS environments including Apache/Nginx.Implement and maintain OIDC integration, Active Directory/LDAP, and SSL/TLS certificates.Coordinate with AWS infrastructure teams regarding servers, storage, networking, SSL/TLS certificates, security groups, backups, and system monitoring.Monitor application performance and proactively identify and resolve issues.Support disaster recovery, backup validation, and system recovery activities.Maintain technical documentation, standard operating procedures, and configuration documentation.Coordinate issue resolution with vendors, developers, database administrators, security teams, and business users.Participate in change management, release management, and production support activities.Ensure compliance with State security standards, applicable data privacy requirements, HIPAA compliance, and proper audit logging.Develop automation scripts for reporting, and data validation (PHP and SQL).
Required Qualifications
Experience supporting applications hosted on AWS.5- 6 years of Experience with MySQL database management.5-6 years of Experience with PHP application environments and Microservices Development with configuration and troubleshooting.5-6 years of Experience with OIDC/SAML integration.Experience coordinating software upgrades and vendor support.
Preferred Qualifications
Five or more years of experience supporting enterprise web applications.Experience using AWS Cloud services (EC2, S3, VPC, security groups).Experience with REDCap API integration.
Other desired Qualifications
Experience with Apache or Nginx web servers.Experience with SSL/TLS certificate management and HIPAA compliance.Experience implementing and troubleshooting REST APIs.Experience managing application security, authentication, and user access.Strong analytical, troubleshooting, and problem-solving skills.Excellent written and verbal communication skills.Experience supporting REDCap in a public health, healthcare, higher education, or research environment.AWS Cloud Practitioner, SysOps Administrator, or Solutions Architect certification.Experience with Active Directory, LDAP, or Single Sign-On (SSO).Experience using ServiceNow or another enterprise ticketing system.Experience with Devops or similar tools.Knowledge of HIPAA, security, and data privacy best practices.Experience supporting API integrations with enterprise applications.Experience with Python scripting for automation.Experience with SSIS/ SQL Server agent.Experience with Twilio / SMS survey gateway experience.
Technical Skills
REDCap API integrationAmazon Web Services (AWS) Cloud services (EC2, S3, VPC, security groups)MySQL database managementApache/Nginx web serversPHP Microservices Development OIDC/SAML integrationSSL/TLS certificate management and HIPAA complianceREST APIsIdentity and Access ManagementApplication MonitoringBackup and Disaster RecoveryVendor CoordinationTechnical Documentation
Interested Candidates
Please send your updated resume and contact details to: praful.salunkey@prolim.com
About PROLIM Corporation
PROLIM is a leading provider of end-to-end IT, PLM, and Engineering Services and Solutions for Global 1000 companies.
We understand business as much as technology and help our customers improve profitability and efficiency through high-value consulting, staffing, engineering, and project management services.
Our offerings include Advisory Services, PLM Software & Services, Program Management, Solution Architecture, Training & Staffing, Cloud Solutions, Infrastructure Services, ERP Practices, Quality Assurance Services, and Engineering Services across a wide range of industries.