UX Researcher

UX Researcher - Dutch speaking | Creative | Picnic CareersThis is PicnicAbout PicnicWorking with usBlogsSustainabilityTechOperationsWork in Picnic’s OperationBecome a Warehouse WorkerBecome a Delivery DriverGraduate programsTeamsAnalyticsConsumerCreativePeople & FinanceSupply ChainCustomer SuccessStudentsAll jobsThis is PicnicAbout PicnicWorking with usBlogsSustainabilityTechOperationsWork in Picnic’s OperationBecome a Warehouse WorkerBecome a Delivery DriverGraduate programsTeamsAnalyticsConsumerCreativePeople & FinanceSupply ChainCustomer SuccessStudentsAll jobsUX Researcher - Dutch speakingCreative📍AmsterdamApply DirectlyIn a nutshellTricks of the tradeYour superpowersPicnic perksIn a nutshell As our UX researcher, you will work collaboratively with Data Analysts, Product Owners, and Designers to develop the full user experience of Picnic’s products. With an open personality, you’re able to empathize with end-users on a weekly basis, whether that’s by guiding users through prototypes or investigating a new topic.Half of the week, you initiate, plan and execute hands-on research activities. The other half is used to observe and analyse user behaviour and communicate those insights effectively to various teams and stakeholders. You experiment with research approaches to answer important questions. How can we make in-app customer service more accessible? How do customers decide what to eat? How can we make delivering our groceries safer for our runners? Every week presents new challenges to explore, frame and evaluate. Understanding both the big picture and the details, you examine insights from unique angles to bring a deeper understanding of customer experience and provide testable hypotheses.Tricks of the tradeResearch: Take ownership of research activities to bring deep level insightsTesting & exploring: Provide new hypotheses to test and exploreCollaboration: Collaborate with designers and test prototypes on a weekly basisShare insights: Document sessions and present actionable insights to both consumer-facing and employee-facing teamsCustomer focus: Be the face of Picnic and engage with customersContinuous improvement: Strive for continuous improvement to take our UX team to the next levelYour superpowersMSc. degree in a relevant field, such as Industrial Design, Human Computer Interaction Design or Product Design0-3 years of experience as UX Researcher Strong portfolio showcasing end-to-end product thinking, solving real problems for real people at scaleAnalytical eye: You’re not a data wizard, but you’re familiar with Excel and know how to visualise and interpret data Ability to reason on high level about various topics, to quickly understand and discuss both business and technical conceptsExcellent communicator: You know how to strike up a conversation with anyone and know how to present insights succinctly Flexibility: Agile approach and ability to learn on the goCreativity: Outside-the box thinking and passion for detailsAffinity for or previous experience with digital design is a plusFluency in both Dutch and EnglishOpen and available to work on-site fulltimePicnic perks🥗Fresh Lunch, coffee, and snacksOur offices are equipped with fully-fledged coffee bars and a kitchen and chefs. They prepare delicious fresh and warm lunches every day so you can keep your energy up.🚴🏼‍♂️Health insurance discount & bike planWe have a partnership with CZ (a health insurance provider). Picnic employees get a discount on CZ insurance packages between 5% and 15%. Furthermore, through our partnership with Lease a Bike, you can rent-to-own a new (e)bike at a discounted rate✍🏼 Learning & development You’ll get ample opportunity to work on yourself at Picnic. We offer personal development through Lepaya courses, Academy trainings, and more. Interested in improving your mental wellbeing? Through OpenUp you get free access to trained psychologists and many courses. All the rest At Picnic you get 25 holidays, we cover your travel expenses and offer a pension plan. And your phone and laptop are on us, as well. ‌‌‌‌‌‌Building the supermarket on wheels togetherPicnicBusinessOperationsTechDelivery DriverWarehouse WorkerResourcesFAQRelocationBlogsCompanyAbout usSustainabilityPrivacy policyCookie preferences© 2026 PicnicA bit about usWhen you join Picnic, you’re joining the shopping revolution, delivering groceries to millions of people across Europe, and we’re growing fast. Think super fresh products and personal service, but in a modern, sustainable way. And we’re the only ones in the world doing it all by ourselves. From our fully automated fulfillment centre to delivery algorithms and marketing campaigns: we do it all in-house. Our team consists of 85+ nationalities and we’re always looking for new talent. Ready for the ride?Recruitment Process1CV screening2Phone screening3Online assessment4Interviews5Assessment day6Closing interview7OfferCommitment to equal opportunitiesPicnic is an equal opportunity employer—this means that all decisions regarding applications will be based on qualifications and merit. Applicants will be regarded independently of age, gender identity or expression, sexual orientation, ethnicity, skin color, civil status, religious beliefs, physical or mental disability, or any other factors protected by law. At Picnic, we celebrate and value our differences and are committed to building a safe and inclusive working environment where everyone can be themselves. Our MentalityAt Picnic, we build from scratch with an owner’s mindset. We dive into the unknown, taking end-to-end responsibility for every outcome, going the extra mile to tackle complex challenges. We turn insights into action, working as a team to get things done. We move fast, never compromising on quality or long-term impact. With grit and commitment we build what has never been built before!Get in touch with our recruitersGet in touch with our recruitersThomas Hu - RecruiterOther vacancies you might likeCopy EditorCreative📍 AmsterdamCreative DesignerCreative📍 AmsterdamEarly career Product Designer - Mobile AppCreative📍 AmsterdamJunior Product Photographer Creative📍 AmsterdamProduct Designer - Mobile AppCreative📍 AmsterdamProduct Designer - WebCreative📍 AmsterdamRetoucher Products & Recipes Creative📍 AmsterdamRédacteur.ice Junior (H/F)Creative📍 ParisService Designer - Dutch speakingCreative📍 AmsterdamÉditeur.rice Copie (H/F)Creative📍 Paris