Site Reliability Engineer I

Job Description Why GMF Technology? At GM Financial, innovation drives everything we do. We’re not just adopting technology — we’re shaping the future of software delivery. From generative AI and cloud-native platforms to advanced release engineering practices, our teams are redefining how financial technology operates. This role is central to that transformation, influencing how we build, release, and scale software globally. Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact. Location: Arlington, TX Work Arrangement: Hybrid – 2 days onsite, 3 days remote per week Sponsorship Notice: At this time, we are unable to offer employment sponsorship for this position. This includes, but is not limited to, H-1B, TN, L1, and OPT visa types. Responsibilities About The Role: The Site Reliability Engineer under the general direction from the leadership will assist in the day-to-day tasks critical to the team's success. The position will be responsible for supporting cloud infrastructure architecture and components, including hybrid cloud and Public Cloud platforms. This will include prototyping, initiating, and operationalizing of Public Cloud solutions. The role will also be supportive of overall Cloud Transformation initiatives designed to meet key goals in creating a service-driven culture through performance and delivery of SaaS, PaaS, and IaaS solutions by public cloud vendors such as Azure and AWS. The Site Reliability Engineer will be responsible for configuration, efficiency, and performance of the deployed public cloud solutions. The scope of the role includes not only cloud engineering, but advanced level automation capabilities, and even some overlap into software development disciplines. In This Role You Will Design and automate governance framework across cloud environmentsIn partnership with provisioning teams, and in accordance with policy frameworks, automate identity and access management in cloud environments for enabling users and servicesPartner with various delivery teams in enabling cloud services and the infrastructure as code patterns to facilitate automated deploymentsWork with various dev, ops and security stakeholders to provide solutions that meet security and governance requirements while minimizing impact on developer productivityProactive monitoring, logging, audits and automated policy enforcement for security and cost complianceEnsuring services availability and continuity through proper response to incidents and requestsWork with management to build the long-term strategic roadmap for the team, providing mentorship to engineering peers seeking to up-skillWork in evolving operating model based on agile / scrum and SRE practicesAssist Cloud Transformation and related Squads with the design of Automation and Configuration ManagementIdentify, evaluate, and recommend opportunities for automation; All automated processes should be maintainable, simple, and leverage a CI/CD pipeline release process where possibleDevelop test plans and accept items for production releaseAssist in development of automated post-release validationDevelop and maintain cloud integration, script documentation and other standards that align with enterprise architecture standardsParticipates in business discussions, solution architectures, and customer-related activities when requiredPrototyping and testing of infrastructure componentsValidates and contributes to operational testing and change plansProvides Tier 3 automation support for cloud ecosystem, infrastructure, and automationAssist in various cloud reporting activitiesPlatform and service monitoring responsibilities within cloud ecosystemsAssists in the design of highly available, fault tolerant and cloud DR failover capabilities Qualifications What Makes You An Ideal Candidate? Thorough command of both the Windows and Linux Operating Systems, with strong background in troubleshooting eitherKnowledge of native Kubernetes or related enterprise container platforms such as Open ShiftGood understanding of the mechanics of this platform and the deployment pipeline that feeds itKnowledge of Public Cloud Governance frameworks, architectures, configurations, services, and solutions, specifically within Microsoft Azure, but may also include AWS and GCPKnowledge in core Azure services like Azure Kubernetes Service, CosmoDB, Azure Functions, Azure Storage Entities and Concepts, Azure CLI and Powershell CmdletsKnowledge in Azure organizational entities such as Departments, Accounts, Subscriptions, Resource Groups and Management GroupsStrong automation skills in Linux and Windows including bash, python, and PowershellExtensive experience with Terraform plans and associated developmentKnowledge of Arm Templates and various related automation methods within AzureExperience with modern source control repositories (e. g. Git) and devOps toolsets (Jenkins/ Ansible etc) and familiarity with Agile/ Scrum methodologiesExperience with cloud-native and microservice architectures and an understanding of design principles for scalability, performance, and reliabilityExperience with distributed systems, asynchronous messaging, and networking protocolsExperience with open source applications, frameworks, and librariesFast learner; proactive thinkerAbility to innovate, automate, and continually improve processesExcellent verbal and written communication skillsPossess critical thinking and analytical skillsCapacity to take initiative; desire to become a self-starterWillingness to find problems and come up with creative solutionsAbility to balance priorities in order to meet multiple requirements and deadlines while ensuring priority objectives receive proper emphasisAbility to accept change and adapt to shifting prioritiesEffective time management and prioritization skillsAble to think and react positively and professionally when faced with obstaclesA strong willingness to learn, and accept instructionAdvanced job related certifications preferred but not required Additional Knowledge And Skills Working effectively within an AI enabled environment: Ability to use AI tools (e.g., Microsoft Copilot) to support daily workSkills in evaluating AI outputs for accuracy, compliance, and biasExperience integrating AI into workflows to improve efficiency or insightsFamiliarity with AI assisted research, summarization, and content generationUnderstanding of responsible AI use, including ethics and data protection Education & Experience 3-5 years of experience in cloud computing, DevOps, and all related automation disciplines preferredHigh School Diploma or equivalent requiredBachelor’s Degree in related field or equivalent work experience within the IT field required What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays. Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive. Compensation: Competitive pay and bonus eligibility Work Life Balance: Flexible hybrid work environment, 2-days a week in office #GMFjobs