(Senior) Software and System Operations Engineer

Requisition Number: 20128 Contract Type: Permanent Location(s): Betzdorf, LU (Senior) Software and System Operations Engineer Role Description Summary As a (Senior) Systems Engineer, your primary responsibility is to ensure that our satellite ground control software systems and the related critical infrastructure operate flawlessly. This includes to work closely together with the Satellite Operations and Satellite Engineering teams, understand their challenges and provide effective solutions to keep our satellite operations running seamlessly. Primary Responsibilities / Key Result Areas Support Critical Satellite Operations: Ensure continuous system operation and reliability. Monitor system health and proactively address any potential issuesManage Deployment and Testing: Continuous deployment of software with a focus on minimizing operational risks using DevOps best practicesTechnical Issue Resolution: Provide support to the end users, troubleshoot operational issues (software and hardware anomalies), restore nominal operations, and document software changesConfigure computing infrastructure at each of the geographically diverse operation centersProcess Automation: Develop and maintain scripts for automation and monitoring in both Linux and Windows environments. Help automate software deployment and maintain application software lifecycleProject Management: Lead project work schedules and anticipating and avoiding problemsImplement and enforce IT Security measures and best practices to safeguard system integrity and data confidentialityProvide On-Call Support: Support a 24/7 satellite control environment (on-call support), ensuring continuous and seamless operations. Qualifications & Experience Must Have Degree in Computer Science, Software Engineering, or a related fieldAt least 3 years of software and systems engineering experienceUnderstanding and administrating of Linux systemsExperience in networking and TCP/IP Proficiency in scripting languages (e.g., Bash, PowerShell, Python)Mastery of common software tools such as Git and/or Azure DevOpsExperience in object-oriented programming languages (e.g., C#, C++, Java.)Fluency in spoken and written English with additional languages considered an asset Nice to have Experience with Virtualization technologies (e.g. Citrix Virtual Apps and Desktops, XenServer or VMWare)Ability to manage and maintain cloud-based infrastructure (experience in Microsoft Azure being an asset)Mastery of technologies for containerization and orchestration like Docker and KubernetesExperience with system health monitoring tools (e.g., Prometheus, Grafana)Practical experience in real-time environmentsExperience with automation tools (e.g., Ansible)Familiarity with database systems (e.g., MySQL, MongoDB)Experience with IT Security programs and standards (e.g., SOC2, IA-PRE, ISO 27001) Other Key Requirements / Comments Ability to set priorities and dependable with delivering on timeWillingness to learn new technologiesWork with minimal supervision as well as in a collaborative environmentGreat interpersonal skillsEager to help/mentor others to succeedOpenness to work in virtual teams with diverse cultural backgroundsExcellent written and verbal communication skillsWilling to adhere to the SES on-call policy and responsibilitiesInternational travel may be requiredFor US based positions: must be US Citizen or Green Card Holder SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. For more information on SES, click here.