Manager, Account Management

Job DescriptionWe’re looking for an outstanding Manager, Account Management for our Small-to-Medium Business (SMB) team. The Manager, Account Management will drive growth for our SMB portfolio through operational and marketing excellence. Reporting to the Lead, Account Management, ideal candidates should possess quick learning abilities, a high degree of comfort with proprietary software systems and a very keen eye for details. Relationship Management Conduct data analysis, reporting, operational and invoicing resolutionsDeepen business relationships with foodpanda’s SMB partners with our proprietary learning toolsMarketing Work with foodpanda’s Commercial and Marketing teams to implement and scale marketing campaignsEducate SMB partners on the foodpanda marketing suite to grow on the foodpanda platformOperations Work with foodpanda’s Operations team to evaluate partner operational complianceUtilize data to identify opportunities for growth through operational best practicesAd-Hoc Projects As part of a highly agile industry, expect to be given opportunities to participate in the execution of high-impact commercial activities