Summary
An IT operations position focused on supporting critical enterprise systems, managing incidents, improving reliability, maintaining recovery processes, and driving operational excellence.
Highlights
Senior operations role offering technical leadership, incident management responsibility, reliability improvements, and opportunities to mentor others.
Description
IT Operations Engineer - Unisys
Up to £58k.
A leading organisation in the Cardiff area requires an IT Operations Engineer with good experience of supporting mainframes and using scheduling tools.
Duties will include the following:
Supporting major incidents across core banking, payments and job scheduling platforms, providing technical direction, coordinating recovery activities, and keeping stakeholders informed.Acting as escalation point for complex incidents and problems, providing 3rd-line support and driving esolution.Owning platform health through improvements in monitoring, automation, operational tooling, job scheduling and service reliability.Managing system and database administration, ensuring performance, resilience, capacity and recovery requirements are met.Designing and testing DR capabilities and maintaining effective runbooks, procedures and recovery plans.Leading on complex system changes and releases, ensuring operational readiness, robust controls and successful service outcomes.Promoting best practice, knowledge sharing and continual improvement across operations team.Coaching and mentoring colleagues and helping to build a resilient, high-performing team.
Suitable candidates will have:
A strong knowledge of mainframe operations (ideally Unisys)Substantial experience in IT operations, infrastructure, and production support environmentsExpertise in job scheduling and monitoring tools
Additionally, experience of the following would be useful:
SQL Server skills (such as performance tuning, troubleshooting, backup & restore)Experience with Windows environments, PowerShell, SFTP and Azure DevOps
Please send CV for an informal chat and full job description.
Excellent opportunity to join a market leader.
