Summary
We are seeking a Store Supervisor to take full ownership of store operations including staffing, scheduling, ordering, inventory, inbound/outbound processes, and expense control. You will ensure efficient utilization of pickers, maintain stock accuracy, monitor fulfillment, and drive improvements. You will manage personnel, control costs, maintain equipment, and enforce hygiene, safety, and service standards. Strong coordination and problem-solving skills are essential.
Highlights
End-to-end store operations responsibility, leadership role with direct impact on profitability and service quality.
Description
Job DescriptionResponsible for the operations of the store end to -end operation: Staffing & scheduling, Ordering, Inbound receiving, stocking, Pick orders, pack orders, expense control within set operational standardsCoordinating and supervising store operations (i.e.
selecting people, scheduling shifts, routine and preventive maintenance, …)Ensure efficient utilization of pickers with multi tasking role in order to optimize UTRsOrdering / Store replenishment: Ensure proper stock in stores (No OOS or OVS) by assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessmentInventory management: Ensuring effective stock control function and practices.
Implementation of inventory process to ensure adequate stock levels and accurate inventory Inbound receiving: Accurate receiving of orders as per policies & SOPOutbound: Efficient and accurate picking and packing of customer orders, as per SOPConstantly monitor fulfillment processes and recommend improvements to increase productivity and profits.To supervise assigned store, ensure profitability, provide good service and ensure development of employeesManaging store personnel ensuring effective use of resources and meeting service level standardsMonitoring, managing and controlling costs against the budget, maximizing cost effectiveness of stores operationsEnsuring implementation of actions pertinent to store-related shrinkagesEnsuring that equipment, infrastructure, etc.
in stores are used properly and, at all times, maintained in good conditionSupervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level customer service both internally and externallyDiscussing with the Ops manager stores' issues/problems and propose solutionsSupervise all the maintenance internal activities and / third party suppliers.Ensuring appropriate and safe use of material handling equipment