Vendor Activation Coordinator
Delivery Hero — Germany · Posted ~1 week ago
Junior
Visa History ✓
Skills
vendor onboarding
phone support
live chat support
customer service
sales support
account setup
communication
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Log in to add to target listSummary
A role focused on onboarding new business partners onto a digital marketplace through phone and chat support, assisting with account setup, training coordination, and ensuring a smooth activation process while resolving initial partner issues.
Highlights
Opportunity to support vendor onboarding in a fast-paced global delivery platform environment with direct customer interaction and target-driven work.
Description
Job DescriptionWHAT YOU WILL OWN:
● Onboard potential foodpanda vendors on the platform via phone call & livechat
● Assist the sales team on face-to-face/call training sessions with potential vendor
● Provide the support to the vendors to ensure they are satisfy with foodpanda
● Setting up relevant accounts for potential vendors for them to start selling on foodpanda
● Provide first call resolution to the vendor if needed
● Any other ad hoc tasks as requested by your line manager
ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE:
● Highly communicative with a pleasant personality
● Fluent in written and spoken Mandarin and English is a must
● Proactive and self-motivated individual who thrives on meeting targets
● Prior call center experience a plus, but not compulsory
Delivery Hero Coordinator, Vendor Activation | SmartRecruiters Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Coordinator, Vendor ActivationContractCompany Descriptionfoodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door.
We operate in around 65 countries worldwide.
Headquartered in Berlin, Germany.
Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.Job DescriptionWHAT YOU WILL OWN: ● Onboard potential foodpanda vendors on the platform via phone call & livechat ● Assist the sales team on face-to-face/call training sessions with potential vendor ● Provide the support to the vendors to ensure they are satisfy with foodpanda ● Setting up relevant accounts for potential vendors for them to start selling on foodpanda ● Provide first call resolution to the vendor if needed ● Any other ad hoc tasks as requested by your line manager ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE: ● Highly communicative with a pleasant personality ● Fluent in written and spoken Mandarin and English is a must ● Proactive and self-motivated individual who thrives on meeting targets ● Prior call center experience a plus, but not compulsoryI'm interestedI'm interestedPrivacy NoticeI'm interestedRefer a friendshare this jobShare to WeChat×Copy the link and open WeChat to share.Copy to clipboardOpen WeChatShare to WeChat×Use Scan QR Code in WeChat and click ··· to share.