Skills
Java
Spring Boot
Microservices
RESTful APIs
AWS (EC2, S3, Lambda, API Gateway, DynamoDB)
Frontend development
REST
AWS
Frontend
Summary
We are looking for a skilled full stack developer to design and implement a configurable, UI‑driven self‑service platform for contact‑center operations. The role involves building scalable Java microservices, creating RESTful APIs, and integrating with a range of cloud services to support dynamic call routing, queue management, and outbound campaign features. Collaboration with frontend teams to deliver intuitive user interfaces and ensuring high performance, reliability, and real‑time update capabilities are key responsibilities.
Highlights
Opportunity to build a configurable, UI‑driven self‑service platform for contact‑center operations, working with modern Java microservices and AWS services, and collaborating closely with UI teams to deliver scalable, real‑time solutions.
Description
Job DescriptionWe are seeking a Full Stack Developer to build a configurable, UI-driven self-service platform for contact center operations on top of Amazon Connect.
The platform enables business users to manage call routing, queues, and outbound campaigns without requiring code changes or developer intervention.
The ideal candidate will have strong backend expertise in Java and microservices, along with working knowledge of frontend technologies to support UI-driven workflows.
Responsibilities:
Design and develop scalable microservices and RESTful APIs using Java, Spring BootBuild backend systems to support dynamic call routing, queue management, and configuration-driven workflowsDevelop services enabling outbound campaign management and dialer customizationCollaborate with UI teams to power self-service interfaces used by business usersIntegrate applications with AWS services (EC2, S3, Lambda, API Gateway, DynamoDB)Abstract and manage business logic outside of Amazon Connect to enable flexible configurationsEnsure systems support real-time updates without requiring deploymentsOptimize performance, scalability, and reliability of distributed systemsParticipate in code reviews, debugging, and production support