Summary
We seek a Senior Technical Specialist to lead our After-Sales Diagnostics team. Coordinate technical support operations and provide expert guidance to network partners using advanced digital tools. Collaborate cross-functionally to diagnose and resolve issues across passenger vehicle systems. Stay current with automotive trends through continuous training. Deliver timely diagnostic content within global teams while ensuring quality standards. Requires strong analytical skills and stakeholder coordination.
Highlights
Join an organization shaping the future of mobility. Work on cutting-edge technologies and global projects in a collaborative, diverse environment. Enjoy world-class infrastructure, continuous learning opportunities, and flexible work arrangements. Benefits include health measures, employee discounts, childcare, and modern amenities.
Description
Senior Technical Specialist [NAC] [After-Sales Diagnostics] | Mercedes-Benz > Karriere > Jobsuche > Stellenausschreibungen DE EN HU Anbieter/DatenschutzUnternehmenTechnologieNachhaltigkeitKarriereInvestorenPresse ProdukteKarriereJobsucheSenior Technical Specialist [NAC] [After-Sales Diagnostics]Tätigkeitsbereich:Forschung & Entwicklung incl.
DesignFachabteilung:AS Engineering-DT, Diagnostics-Telem., OM, NAC India, W&GGesellschaft:Mercedes-Benz Research and Development India Private LimitedStandort:Mercedes-Benz Research and Development India Private Limited, BangaloreStartdatum:01.05.2026Veröffentlichungsdatum:28.04.2026Stellennummer:MER00040G9Arbeitszeit:Vollzeit BewerbenAufgabenAbout MBRDIMercedes-Benz Research and Development India (MBRDI), headquartered in Bengaluru with a satellite office in Pune, is the largest R&D center for Mercedes-Benz Group AG outside of Germany.
Our mission is to drive innovation and excellence in automotive engineering, digitalization, and sustainable mobility solutions, shaping the future of mobility.Job Responsibilities · Coordinate and manage the operations of the technical support team at the Network Assistance Center· As an automotive technical specialist with solid diagnostic knowledge, your responsibilities will include:· Utilizing your automotive technical knowledge to provide specialized guidance and support to the Mercedes-Benz network, using the latest digital tools available from the brand.· Collaborating with cross-functional teams on various technical topics across the full range of Mercedes-Benz passenger vehicles to identify solutions and provide answers.· Staying up-to-date with the latest trends and advancements in the automotive industry, continuously enhancing your skills through training and development initiatives.· Support & resolve Mercedes-Benz Workshops with any technical issues· Working in a global team to deliver diagnostic content in time, with the defined qualityEffective communication and co-ordination with Various Stake Holders.QualifikationenSkills Required· English language proficiency – excellent written and strong verbal communication skills· Degree in Automotive Engineering or a Certification in Automotive Diagnostic.· Experience as a workshop specialist or in automotive development is an added value.· Knowledge of automotive technology Mercedes-Benz Systems.· Knowledge or experience in diagnostic methodologies.· Independent working experience with electronically controlled vehicle systems.· Good Understating of Gasoline, Diesel engine and automatic transmission & its subsystems· Good understanding of diagnostic tester and diagnostic tools.· Customer oriented thinking.· Good analytical skills for analyzing the field issues related to vehicle & diagnostic tester content· Basic Knowledge of CAN and UDS protocol is an added advantage· Team player.· Motivation to learn other languages is an added valueExperience · Hands-on experience in diagnostics & troubleshooting of automotive electronic vehicle systems· Experience on Aftersales diagnostic· Experience in dealing with the different stake holders and work under challenging environment Why Join Us? · Be part of a purpose-driven organization that is shaping the future of mobility.· Work on cutting-edge technologies and global projects.· Thrive in a collaborative, diverse, and inclusive environment.· Access world-class infrastructure and continuous learning opportunities.
Equal Opportunity Statement· At MBRDI, we are committed to diversity and inclusion.
We welcome applications from all qualified individuals, regardless of gender, background, or ability.Benefits Mitarbeiterrabatte möglich Gesundheitsmaßnahmen Mitarbeiterhandy möglich Essenszulagen Betriebliche Altersversorgung Hybrides Arbeiten möglich Mobilitätsangebote Mitarbeiter Events Coaching Flexible Arbeitszeit möglich Kinderbetreuung Parkplatz Kantine, Café Gute Anbindung Barrierefreiheit Betriebsarzt KontaktMercedes-Benz Research and Development India Private LimitedPlot No.
5-P, EPIP 1st Phase560066 BangaloreDetails zum StandortNagendra Jakka E-Mail: nagendra.jakka@mercedes-benz.com BewerbenDie Mercedes-Benz Group.Die Mercedes-Benz Group AG (ehemals Daimler AG) ist eines der erfolgreichsten Automobilunternehmen der Welt.
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